About the course

Your learning journey will cover many aspects such as; managing the performance of teams and individuals, working as part of a hospitality management team to achieve strategic goals, managing compliance with regulatory and legislative requirements, and managing own professional development within an organisation.

You may also choose optional units covering different areas of hospitality management, such as; recruitment and selection of hospitality staff and use of customer service as a competitive tool, kitchen management, front of house reception, accommodation management and food and beverage service.

Who is it for?

Designed for people employed in management or supervisory roles in the hospitality industry who need to develop or consolidate their skills.

Progression from this apprenticeship is expected to be into a higher management role.

What does the qualification offer?

All of the training towards this qualification is ‘on the job’ within the workplace. To achieve an apprenticeship, you will need to build a portfolio of evidence via an e-portfolio system which shows that they are competent.

Our Training Officers will visit on a regular basis and carry out assessments while you, carry out your routine tasks at work. All work produced will be signposted so that employers/apprentices data will be fully protected.

There will also be a knowledge element to all apprenticeships which can be generated through assessment, written questions or can be recorded digitally.

Entry requirements

If an apprentice has not already achieved Level 2 English and Maths they are expected to study for them and take the tests via our Essential skills program, which will develop and ultimately demonstrate the apprentices’ ability to use English and Maths.

Employers see these skills as essential, and by holding this qualification apprentices are showing they have the ability to apply them in work situations.

Length of Programme

Minimum 18 months.