As the company help desk manager you’ll be responsible for the training, supervising and motivating of a team of support personnel who troubleshoot company IT issues and provide the first line of support for all other IT using staff.
Your team have to resolve any technical problems which arise with computerised systems or devices in a timely, effective and friendly manner that ensures minimum lost time and provides satisfactory outcomes.
As an IT Technician you’ll be sorting out software and hardware issues for your company’s computer users.
You’ll identify and diagnose computer problems, monitor company IT systems, set up equipment, and ensure that everything works as it should.
You’ll be one of the company experts in all aspects of IT usage and everyone will be relying on you to ensure that their issues are resolved as quickly as possible.
As a Systems Development Manager working in a food company you’ll be responsible for improving the company IT systems and incorporating new technology as required.
These improvements mean updating current IT and also producing, installing and implementing new computer systems, networks and related software.
You’ll also advise and recommend improvements for future IT developments.